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Return and Damage Policy

  • All warranty claims on a "defective part" must be diagnosed by a certified Honda technician and can be administered by any Honda dealership.
  • All damaged parts must be reported within 24 hours of receipt for consideration for return or exchange. Any attempt to repair, or install any part that is received damaged will not refunded.
  • We are not responsible for a part not repairing the vehicle if it was not diagnosed correctly by yourself or your technician.
  • All interior and exterior body colored parts are special order, and are not returnable if ordered without the vehicle identification number.
  • There is no refund on shipping of any returned parts.
  • Electrical parts are not returnable.
  • All parts under $15.00 are not returnable.
  • No parts are returnable after 14 days of receipt of part by the customer.
  • All cores must be returned within 30 days of receipt of the part by the customer, and be returned in the original packaging.
  • Parts not looked up by the Vehicle Number (VIN) are not returnable.
  • Customer is responsible for return shipping. 
  • Parts must be resaleable and in the original packaging without any torn or deformed packaging.
  • A copy of the invoice will need to be included with the return.
  • There is a 15% restocking fee charged against all returned parts.
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Any shipped items refused at delivery for any reason will not be refunded.
  • Call us with any questions on returns at (877) 696-0783 or you may email customer service at .
  • We are not responsible or liable for packages that are shown delivered by the carrier that may have been stole of delivered elsewhere in error.
  • We are not responsible for a part not repairing the vehicle if it was not diagnosed correctly by yourself or your technician.

 

Cancellation Policy

  • An order or a portion of an order may be canceled up until the time it is shipped and no longer in our possession.
  • If the canceled part was special ordered from the manufacturer a return fee of 15% may apply.